Change your phone settings so Apple, Google can't track your movements
Technology companies have been pummeled by revelations about how poorly they protect their customers' personal information, including an in-depth New York Times report detailing the ability of . Some companies, most notably Apple, have begun promoting the fact that they sell products and services that safeguard consumer privacy.
Smartphone users are never asked explicitly if they want to be tracked every moment of each day. But cellular companies, smartphone makers, app developers and social media companies all to conduct near-constant personal surveillance.
The underlying problem is that most people don't understand how tracking really works. The technology companies haven't helped teach their customers about it, either. In fact, they've intentionally obscured important details to build a multi-billion-dollar data economy based on an ethically questionable notion of informed consent.
How consumers are made to agree
Most companies disclose their data protection practices in a privacy policy; most software requires users to click a button saying they accept the terms before using the program.
But people don't always have a free choice. Instead, it's a "take-it-or-leave-it" agreement, in which a customer can use the service only if they agree.
Anyone who actually wants to understand what the policies say finds the details are buried in unreadable by nearly everyone, perhaps except the lawyers who helped create them.
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Often, these policies will begin with a blanket statement like "." However, the actual terms describe a different reality. It's usually not too far-fetched to say that the company can basically with your personal information, as long as it has informed you about it.
U.S. federal law does not require that a company's privacy policy actually protect users' privacy. Nor are there any requirements that a company must inform consumers of its practices in clear, nonlegal language or provide consumers a notice in a user-friendly way.
Theoretically, users might be able to vote with their feet and find similar services from a company with better data-privacy practices. But take-it-or-leave-it agreements for technologically advanced tools across nearly the entire technology industry.
Data sold to third parties
There are a few situations where mobile platform companies like Apple and Google have let people exercise some control over data collection.
For example, both companies' mobile operating systems let users turn off location services, such as GPS tracking. Ideally, this should prevent most apps from collecting your location – but it doesn't always. Further, it does nothing if .
App makers are also able to persuade users not to turn off location services, again with take-it-or-leave-it notifications. When managing privileges for iOS apps, whether the app can access the phone's location "always," "while using the app" or "never."
But changing the setting can trigger a discouraging message: "We need your location information to improve your experience," says one app. Users are not asked other important questions, like whether they approve of the app selling their location history to other companies.
And many users don't know that even when their name and contact information is removed from location data, even a modest location history can and the places they visit most, offering clues to their identities, medical conditions and personal relationships.
Why people don't opt out
Websites and apps make it difficult, and sometimes impossible, for most people to aggressive surveillance and data collection practices. In my role as a , one issue I study is the power of defaults.
When companies set a default in a system, such as "location services set to on," , especially if they are unaware there are other options they could choose.
Further, when it is inconvenient to change the location services, as is the case on both iOS and Android systems today, – even when they dislike it.
Companies' take-it-or-leave-it privacy policies and default choices for users' privacy settings have created an environment where people are unaware that their lives are being subjected to minute-by-minute surveillance.
They're also mostly not aware that information that could identify them individually is resold to create ever-more-targeted advertising. Yet the companies can legally, if not ethically, to it.
Overcoming the power of defaults
Privacy researchers know that people , and that if they understood the extent of the data collection. If invasive surveillance is the price of using free services, many would rather pay or at least see companies held to .
The companies know this too, which is why, I argue, they use a form of coercion to ensure participation.
Until the U.S. has regulations that, at a minimum, require companies to ask for explicit consent, individuals will need to know how to protect their privacy. Here are my three suggestions:
- Start by learning how to turn off location services on your or device.
- Turn location on only when using an app that clearly needs location to function, such as a map.
- Avoid apps, such as Facebook Mobile, that for as much personal information as possible; instead, use a browser with a private mode, , instead.
Don't let default settings reveal more about you than you want.
Provided by The Conversation
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