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March 13, 2006

Study: IT outages cost business thousands

A new study on network downtime concludes that crashes can cost medium-sized businesses a full 1 percent of their annual revenues.

A recent report by the San Jose, Calif., analysis firm Infonetics said companies with between 101 and 1,000 employees can lose around $867,000 annually when networks go dark.

The report pegged the average total of downtime at 140 hours per year with power outages and applications issues being the leading causes.

Infonetics said paying closer attention to a system application could help companies avoid a lot of problems.

The most difficult problem for IT operations is human error, which Infonetics said can require changes in procedures and retraining, which can be time consuming and expensive.

Copyright 2006 by United Press International

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