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When it comes to well-being, what are the pros and cons of working in an office vs. remote work?

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So your boss wants you in the office more? If this makes you anxious, you're not alone.

Return-to-work tensions aren't simply resistance to change. They reflect deeper questions about how different people work best and what modern organizations actually need to succeed.

After COVID, return-to-office rates by around June 2023, without much movement since.

In , 36% of Australians were working from home regularly in August 2024 and 37% in 2023. This is a from pre-pandemic levels when only 5% of Australians worked from home regularly.

In , around 30% of now work hybrid schedules, with 8% fully remote.

Yet tensions persist. Many employers are pushing harder to get workers back in person, while unions are pushing back. The Australian Services Union and 26 weeks' notice before employees have to return to the office.

Meanwhile, the Victorian government to introduce laws giving employees the legal right to work from home two days a week.

Workers tend to prefer hybrid models

Research on remote and hybrid work models reveals both benefits and challenges.

Hybrid work can productivity, improve work-life balance and reduce attrition rates.

A 2024 randomized controlled trial found hybrid work arrangements led to 33% lower quit rates. There were particular benefits for women, non-managers and employees with long commutes.

Research tracking individual productivity found fully remote work was associated with a 10% drop in productivity. However, hybrid working appeared to "have no impact on productivity".

Employees generally prefer hybrid models, with many willing to accept for remote work options.

It's good to spend some time in the office

There are benefits to spending time with our colleagues face-to-face.

We in . We gain knowledge informally through observation, spontaneous questions and overheard conversations.

The social connections that form more readily in person contribute to employee retention and satisfaction.

Collaboration and innovation often better face-to-face too.

Some things are difficult to replicate virtually. The spontaneity of brainstorming, the communication possible through , and the collective energy of problem-solving are hard to achieve online.

Being able to work from home improves inclusion

Parents, caregivers and people with disabilities significantly from the flexibility to manage responsibilities while maintaining productivity.

Recent shows flexible working practices are for neurodivergent employees. This includes those with autism and (ADHD).

Neurodivergent workers make up a significant percentage of the Australian workforce: . And in the United States, have a learning or attention issue.

For neurodivergent employees, working at home gives much-needed and routine flexibility. This adjusting lighting to reduce overwhelm, controlling noise levels and taking breaks when needed. It also allows avoiding the social exhaustion that constant office interactions can create.

Loneliness is also a workplace issue

Loneliness is a significant concern among both remote and on-site workers.

A found over half feel lonely. Some 36% of lonely workers were more likely to seek a job somewhere else, compared with 20% of workers who were not lonely. Additionally, 42% of lonely workers reported being disengaged. This is twice as many as among surveyed workers who were not lonely.

Earlier found one in five workers globally experienced loneliness a lot in the previous day.

Loneliness is particularly pronounced among younger workers, with feeling left out.

Loneliness impacts business performance as well as individuals. Workplace loneliness leads to engagement, reduced , and increased .

can address workplace loneliness by fostering a culture of well-being, creating opportunities to build relationships, increasing support and practicing inclusive decision-making.

How can employers help anxious staff return to the office?

Know that workers may feel anxious about returning to offices, so allow them to ease back in. Gradual transitions prove more than abrupt changes, perhaps starting with one day weekly before building up.

Preparation is essential to support a diverse workforce. This should include clear communication about hybrid expectations, flexibility where possible, and recognition that take time.

Attention to the physical work environment is . Creating inclusive office environments means considering lighting, noise levels and providing spaces where employees can work without visual and auditory distraction.

Regular check-ins with returning staff, openness to feedback and maintaining flexibility around working arrangements can significantly transitions.

Finally, keep in mind that forced returns can backfire, creating more rather than engagement.

Set policies that allow employees to thrive

The evidence highlights that works for everyone. Some people genuinely thrive in collaborative office environments, while others do their best work from home.

A large body of shows a majority of workers benefit from hybrid models that maximize both collaboration and individual productivity, while supporting diverse working styles.

Organizations need to adopt both and individual flexibility to get the best from their workforce. Success depends on recognizing that workplace anxiety, loneliness and productivity are complex issues requiring individualized approaches.

Whether you're an employee worried about office returns, or a manager supporting your team, focus on creating environments where everyone can contribute effectively, while maintaining well-being.

As this workplace evolution continues, the most successful organizations will be those that remain flexible, listen to diverse employee needs, and adapt based on evidence rather than personal preferences or assumptions about what is most effective.

Provided by The Conversation

This article is republished from under a Creative Commons license. Read the .The Conversation

Citation: When it comes to well-being, what are the pros and cons of working in an office vs. remote work? (2025, August 23) retrieved 8 September 2025 from /news/2025-08-pros-cons-office-remote.html
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